My device is network locked?

Your device must be unlocked from the network to install an eSIM. Please contact your mobile carrier to unlock your device.

Additionally, if your device has just been unlocked, for security reasons, your carrier may disable eSIM support for a period of time.

Please contact your mobile carrier to unlock your device or to address any security settings.

How do I install and set up an eSIM on my iOS device?

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How do I install and set up an eSIM on my Android device?

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Check the compatibility of your device

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