How to Install and Set Up eSIM on iOS Devices？

Before proceeding with eSIM installation and setup, please ensure the following:
Install eSIM on your device via QR Code:
 
I. Preparation
There are two ways to find the esim QR code we send you.
  1. Open your email to find the email sent to you by teneSIM, which contains the QR code of the eSIM you purchased.
  2. Open TeneSIM APP and find the QR code inside “My eSIMs”

II. Installation

QR Code Method

  1. Go to Settings on your device.
  2. Tap Cellular or Mobile Data.
  3. Tap Add Cellular Plan.
  1. TAP Use QR Code.
  2. TAP Open Photos and select the saved QR code.
  3. Wait a few minutes for the eSIM to activate.
  4. Tap Done.
  5. Add a label for the newly installed eSIM.
  6. Tap Secondary.
  7. Enter "Tenesim" or your preferred label.
  8. Tap Done.
  9. Tap Continue.
  10. Choose the primary number for calls and texts.
  11. Tap Continue.
  12. Choose the primary number for iMessage and FaceTime.
  13. Tap Continue.
  14. Choose "Tensim eSIM" for cellular data.
  15. Ensure "Allow Cellular Data Switching" is turned off.
  16. Tap Continue.
After completing these steps, the installation page will close. After installing the eSIM, follow the instructions on the eSIM installation page to ensure proper 

      III. Access Data (QR Code)

      After installing the eSIM, you also need to make necessary connection adjustments as per the instructions on the eSIM installation page.

      1. On your device, go to Settings > Cellular or Settings > Mobile Data.
      2. Tap the newly installed eSIM number.
         3.Choose to Enable this number for your eSIM and enable Data Roaming.
      1. On the same page, tap Cellular Data Network. If required, continue to input the APN (Access Point Name) on your device. You can find APN details in the eSIM installation details in the TeneSIM App/account.

       

      1. Return to Settings > Cellular or Settings > Mobile Data.
      1. Select the eSIM for Cellular Data or Mobile Data. Make sure to turn off Allow Cellular Data Switching to avoid charges from other numbers.
      1. Go to eSIM settings and choose the supported networks.

      If you encounter any issues, feel free to contact our support team, and we'll be happy to assist you! E-mail: service@tenesim.com

      Related Questions

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